UGL Dispatch Services -- home Careers

Truck dispatch & back office/ Batroun & Amman

We run the desk behind
American trucking.

From offices in Batroun and Amman, our teams dispatch trucks across the United States around the clock — booking loads, keeping fleets legal, and handling the paperwork behind every mile. Over a hundred people, six departments, working American hours from Lebanon and Jordan.

24/7Dispatch desk
every day
100+Specialists
on staff
6Departments
under one roof
2022Operating
since

What we cover

Six service lines, one point of contact.

Six departments that work as one operation. What one team learns about a fleet, the next one already knows — which is the whole point of keeping them under the same roof.

  • Full Truck Dispatch

    Load booking, rate negotiation, routing and check calls, handled continuously across every United States time zone.

    • Load booking
    • Rate negotiation
    • Broker relations
    • Check calls
  • HR & Staffing

    Recruitment, onboarding, contracts and the employee paperwork that follows — for a single hire or a full crew.

  • Settlements & Back Office

    Driver settlements, factoring submissions, invoicing and the filing that follows a load — done the day it lands, not at month end.

    • Settlements
    • Factoring
    • Invoicing
  • Maintenance & Facility Services

    Scheduled maintenance and call-out support for premises, equipment and physical assets across both offices.

  • Safety & DOT Compliance

    A safety team watching your CSA scores, answering roadside inspections, running Clearinghouse queries and keeping driver files current — so an audit is a morning of work and not a crisis.

    • CSA scores
    • DataQs
    • Clearinghouse
    • DQ files
    • HOS & ELD
    • IFTA
  • Reporting & Performance

    Monthly metrics on what actually happened, not a dashboard nobody opens — written so a decision can be made from it.

Inside the company

Two departments carry most of the work.

Both are staffed in-house. Neither is subcontracted, which is why we can put a name against every file.

Dispatch

Load booking, routing and live coordination, staffed in shifts so that a coordinator is available at every hour of the operating day.

  • Dispatch coordinators
  • Route optimization
  • Fleet management
  • Logistics analysis

Safety & Compliance

An in-house safety team monitoring the federal scores that determine a carrier's insurance costs and its authority to operate, and identifying issues in advance of regulatory review.

  • Compliance officers
  • Internal auditors
  • Risk management
  • Quality control

Contact

Where to find us.

Two offices, one operation. The dispatch desk runs around the clock; the offices keep regular hours.

Dispatch line
+961 81 884 410
Head office
6MV7+QWC, Batroun, Lebanon
Branch
Amman, Jordan