Dispatch
Load booking, routing and live coordination, staffed in shifts so that a coordinator is available at every hour of the operating day.
- Dispatch coordinators
- Route optimization
- Fleet management
- Logistics analysis
Truck dispatch & back office/ Batroun & Amman
From offices in Batroun and Amman, our teams dispatch trucks across the United States around the clock — booking loads, keeping fleets legal, and handling the paperwork behind every mile. Over a hundred people, six departments, working American hours from Lebanon and Jordan.
A dispatcher on the desk for every one of them.
What we cover
Six departments that work as one operation. What one team learns about a fleet, the next one already knows — which is the whole point of keeping them under the same roof.
Load booking, rate negotiation, routing and check calls, handled continuously across every United States time zone.
Recruitment, onboarding, contracts and the employee paperwork that follows — for a single hire or a full crew.
Driver settlements, factoring submissions, invoicing and the filing that follows a load — done the day it lands, not at month end.
Scheduled maintenance and call-out support for premises, equipment and physical assets across both offices.
A safety team watching your CSA scores, answering roadside inspections, running Clearinghouse queries and keeping driver files current — so an audit is a morning of work and not a crisis.
Monthly metrics on what actually happened, not a dashboard nobody opens — written so a decision can be made from it.
Inside the company
Both are staffed in-house. Neither is subcontracted, which is why we can put a name against every file.
Load booking, routing and live coordination, staffed in shifts so that a coordinator is available at every hour of the operating day.
An in-house safety team monitoring the federal scores that determine a carrier's insurance costs and its authority to operate, and identifying issues in advance of regulatory review.
Contact
Two offices, one operation. The dispatch desk runs around the clock; the offices keep regular hours.